ServiceNow Online Training

Gain hands-on experience and learn from ServiceNow industry experts. From fundamental architecture, technical elements to ServiceNow implementation, our ServiceNow developer training covers it all!

At RavhIT Solutions, we provide the best knowledge on ServiceNow and its associated applications. Our exclusive ServiceNow online course can help you gain and strengthen areas such as SaaS, PaaS, Admin Roles, Policies, Cloud intro, and much more.

ServiceNow Course Online

Course Amount: $799

S No	Start Date	Action
1	Sep-15-2021

ServiceNow Certification Course

ServiceNow- a popular cloud-based IT service management tool is booming the market. Spaces such as IT governance and ITSM are experiencing a paradigm shift. At RavhIT Solutions, we let you kickstart your career with ServiceNow certification training aimed at making you industry-ready.

Industry experts with years of experience are taking the ServiceNow course and helping students develop strong basics. You will learn about the ServiceNow interface, interactivity of the ServiceNow platform, role-based scenarios for workflows, etc.

Get hands-on experience in various roles such as User & System Admin, End User, or IT User. Create an incident, analyze the problem, and recommend solutions through ServiceNow.

KEY Highlights

Get noticed by top companies through our professional job assistance.

35 to 45 hours of in-depth training programs with realtime scenarios.

Get trained by the highly experienced certified industry experts.

Upgraded sylabus with Industry oriented concepts for in-depth knowledge.

15+ In- demand tools & skills will help in Technical Assistance.

Every session will be live and provides you hands-on experience training.

Training Advantages

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35 to 45 contact hours

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Industry case studies

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Hands-on Projects

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Real time training

ServiceNow Course Outcomes

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Core Concepts

Core computer science concepts from leading industry experts.

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Application Testing

Build an end-to-end application and test it with exciting features.

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Certification

Earn an industry-recognized course completion certificate.

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ServiceNow Certification Training

RavhIT Solutions is offering complete and comprehensive ServiceNow training online. Gain all the required knowledge, enrich your skillset, and earn RavhIT course completion certification to boost your professional goals. Our training program is headed by leaders in the ServiceNow niche. Students can access the course while on the move and keep up with learning. Our online training covers all the topics which required to clear ServiceNow certification.
Students can leverage Online Classes, Technical Support, Rich Course Curriculum, Case Studies, and develop a deep knowledge base. ServiceNow admin training can enable you to specialize in IT service management, operations management, business management, and more. Students can upskill their tech stack and obtain skills associated with It service management, server-side scripting, notification scripts, application design, studio service, inbound implementation, Restful services, etc. If you’re willing to pursue a career as a ServiceNow Admin or IT service engineer, the course can add another feather in your cap.

ServiceNow Course Curriculum

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ServiceNow Administrator

Introduction to Servicenow

What is Service Now
Navigation and users
Helpful portals, releases
Forms, Lists and Tables

ITIL overview on servicenow

What is Service Management

What is ITIL

Difference between ITIL and ITSM

What is Incident, Problem and Change

Types of SLA- SLA, OLA and Underpining Contract

User

Administration

Create User

Create Role

Create Group

Add new Group Automatically Associated with New User Record,

Add Users to new Groups

Basic Forms and List Modification

Personalizing Forms

Personalizing Lists

Introduction to Fields

What is a Plugins

How to clear the ServiceNow database cache

How to remove the attachement from incident/problem or change

Applications and Modules – Overview and Administration

Modifying Menu Categories

Creating Application Menus

Creating Modules

Creating Sub Modules

Update Set

Creating Update Sets

Merging Update Sets

Service Level Management

SLA Components

SLA Definition

Difference between SLA, OLA and Underpinning contracts

Task SLA (SLA Stages, Time based fields)

SLA Workflow

SLA Conditions

Installing SLA plugins

Use Retro-Restart option

Access Control List (ACL)

What is ACL

How to create ACL

What is ACL Configuration

Service Catalog

Introduction to Items and Categories

Introduction to Variables and Variable Sets.

Creating workflows

Associating workflows to Items

Record Producers

Scheduled Jobs and Imports

Data Imports

Creating and defining transform maps

Creating transform scripts

UI Policies, Scripts and Actions

Overview

Creating a UI Policy

Defining Client Scripts

The On load Check Box

View-Specific UI Policy

Converting a UI Policy to a Data Policy

Service Catalog UI Policy

Switching between UI15 and UI16

Branding you instance

Creating a custom homepage

User Administration and Security

Groups and Roles

Emails and notification

User preferences

Servicenow Knowledge Management

Create a knowledge article

Select a knowledge article category

Understanding Data and Relationship

One to many relationship in servicenow

Enforcing one to one relationship

Defining Custom relationship

Database table inheritance

Asset Management and CMDB

Introduction

Benefits of CMDB

CI-CI relationships

Key CMDB Tables

CMDB Schema

Service Portal

Understanding Service Portal

Understanding Widgets

Service Portal components

ServiceNow Development

Introduction to Scripting

To script, or not to script ?
Client side versus server side APIs
Where scripting is supported
Integrated development environment

The Client-Side Glide API- (Application Program Interface)

OnLoad

OnChange

OnSubmit

OnCellEdit

The Server-Side Glide API (Application Program Interface)

The structure of API Class

Server -side APIs

Glide Record

Glide Element

Glide Date and Time

Glide Session

Glide System

Glide User

GlideAjax

GlideForm (g_form)

Server -side Scripting

Dot-walking

Script Rules, Business Rules

Client -side Scripting

Client Scripts

Security

Compatibility

Build for performance

UI scripts

Scripts files from the server

Advance Client-Side Scripting

Client-side UI action

Calling Server side script

Client side AJAX

Server -side AJAX

Overview-Integration – Testing

Integration

Create an integration
Tips for writing integrations
Integration troubleshooting

Introducing the MID Server

Configure an IP address range for the MID Server

Map an IP address to a DNS name

Select the default MID Server for Orchestration

Configure an IP address range for the MID Server

LDAP-Lightweight Directory Access Protocol

LDAP integration

LDAP authentication

LDAP listener

LDAP integration requirements

Importing Users from LDAP Server

Introduction to Domain Seperation

Definig a Domain

Organizing Domain

Creating more Domain Relationship

Servicenow ATF Testing

Introduction and Overview

Suite and ATF Task

Application Navigator Testing

Form Testing

Server Testing

ServiceNow Training FAQ’S

Is the Course for Me?

Software developers, Project Managers, Solution Architects, Support Engineers, and students willing to grow their careers in the software industry can take our ServiceNow online course. From all walks of the corporate industry, people can enroll with us and gather valuable, game-changing knowledge.

Who will be my ServiceNow Trainer?

Our trainers are industry experts with years of rich experience. Every trainer is duly certified and encompasses a stronghold in the subject matter. Students can leverage the first-hand industry experience by engaging with certified instructors.

What is the value of the ServiceNow Online Certification?

Upon successful completion of ServiceNow online training, you will earn a certificate. The certification can be a valuable addition to your resume and help you throughout your professional life. Moreover, the certificate is shareable and is easy to access.

What if I have queries?

At any point in time, if you come up with questions, queries, or doubts pertaining to the subject, you can easily write to instructors. You can interact with them through the Live Chat feature. Our industry expert teachers assure a smooth and quick resolution of your doubts.

Is the course material accessible on multiple devices?

Yes, students can easily access the course on their laptops and smartphones. RavhIt Solutions assure a seamless learning experience. At all walks of life, we help our students with quality course content and around the clock support.

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Student Testimonials

We are happy to share the feedback from some of our many satisfied ServiceNow certified students.

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I am thankful to RavhIT Solutions for their ServiceNow online course. The course material is concise, rich in concepts, and offers a unique value proposition. The content is easy to understand and helps in building good fundamental knowledge.

Prashant Kumar

Los Angeles

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The course has helped me gain valuable knowledge which has helped my professional profile. Students will find ServiceNow training online really helpful. Instructors are well-versed with the subject and teach in easy to understand language.

Jolie Zhang

New York

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RavhIT Solutions has helped me become a ServiceNow professional. The course has opened various opportunities for me. The instructors are well-knowledgeable. The course material is also lightweight and doesn’t put a toll on learning. Even working professionals can study and earn the ServiceNow badge.
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Chris H.

Fremont